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2016年4月10日星期日

Apple users: You have been stabbed "hegemonic" policy before?

As Apple's hard-core supporters, I bought a lot of Apple devices. Although relatively speaking, the play Free Dora Games higher the price of Apple devices compared to similar products, but it is the so-called value for money, it brings fun experience is unmatched by other devices. Especially the iPhone, iPad, Macbook composition "Trident", let me experience a lot of fun. Because I had never been out of the Apple device anything wrong, so that information on the Internet accusing Apple warranty not to force always laugh it off, think is nonsense. But I do not think the side closest friends finally met with Apple repair of "hegemony" policy. If not turn from black powder, made me really realize that Apple is not a fantasy considerate user comments, user-friendly high-tech enterprises, just as the first corporate interests only - Apple's "altar" attribute in my heart already ceased to exist. So the question is, Apple's "hegemony" policy is exactly how the pit it? Not so much to repair so many "registered" The damage is a friend of the iPhone 6s, mainly after a period of use, Home key slightly ineffective. Since official certification maintenance point of his home far, he chose a third-party service points are closer. But I never thought, technical maintenance staff, but off, never did give him fix it. In desperation, my friend had to go to the official certification maintenance point of repair. And this is the beginning of his "nightmare" of. According to him, after a long wait for registration, and finally turn him. I did not expect direct to refuse service, because he finds the iPhone opened, but he did not know the original opened it can not be repaired. In repeatedly explained to no avail, he decided his own money to give up free warranty. But I never thought this is not OK!play Bubble Shooter Classic Explanation given is the maintenance point, after the iPhone disassembly, not only the loss of the right to free warranty, even qualified to pay maintenance is also not! The friend was depressed to the extreme, he questioned the reasonableness of the maintenance policy, the maintenance staff just let him call the 400 phone Apple official to consult, he said only in accordance with the policy to do it. 400 phone naturally is of no use to play - this is the basic common sense. No way, can only eat Yaba Kui, slowly to find a third-party maintenance can repair the. Apple save much trouble to bring much pain = In my search carefully, then observed, it has been Apple's warranty policy on playing a lot of tricks. As early as 2013, CCTV "3 • 15 party", the exposure to Apple's "service door" event. Although there were "about 8:20 fat" this episode, but Apple's warranty policy in the country is indeed criticized, but Apple has never made any changes. At that time I was still online for Apple excuse, think also some shame ...... After the show the exposure, Apple has conducted two public response. For the first time "less than 200-word statement" there is no apology content, the apparent lack of sincerity, the second response still denied the "differentiated" double standard sale. Under enormous pressure, Cook on April 1 officially released and signed "a letter to Chinese consumers," the official website. In the letter, Cook said recently received a lot of feedback, Apple "is not only to these comments had a profound reflection, but also, together with relevant departments carefully studied the 'Three Guarantees' requirements," on the "inside and outside the service do not "behavior that" sincere apologies. " Apple is not the excuse people reflect on? After all, Apple's own warranty policy are apologized. And in late February this year, Apple's iPhone also because brick problem "Error 53" caused by bruised and battered. The so-called "Error 53", that is, if there is a problem iPhone 6/6 Plus the Home key, but not in the Apple franchise stores or an authorized service center, then after update iOS system, iPhone will not enter the operating interface, immediately change brick. After a problem, Apple initially admitted being given problem, but Apple is mainly to consider from the safety aspect, so users appear brick is not responsible for the problem. Simply put, I have my cell phone repair, you give people might repair brick after brick I had to fix it. In this regard, users expressed strong dissatisfaction, because many users of iPhone no longer under warranty, but the warranty period of the official service, the price is high. February 12 this year, the Seattle law firm filed a class action relating to "fault code 53" (Error 53) to Apple. The end result is that Apple apologized to users on the one hand, on the other hand is publishing solutions. In the US market, Apple like this, in the mainland market will naturally imagine. There are too many cases to be said in this regard,play Nail Games such as a netizen know almost mentions: "iPhone 6 Plus charging hot ...... crash to the sale, they promised to get a new one, the results returned to the manufacturer, and now they bite I framed private demolition refuse repairs, I just bought an eight-day phone now is a piece of junk, "another netizen then comes:". iPhone Touch ID can not be set 6 Depot warranty, authorized service to invoice. Get Business Hall opened up with machine-printed invoices, sale and said to the VAT invoice or mobile contract agreement, Apple in other countries are by serial number or warranty card warranty ...... " Maintenance repair trouble breeding black We can say that Apple's warranty policy is a bit too overbearing. During the warranty period, third-party maintenance repaired completely void your warranty; after a security after the others that have taken official warranty does not pay to repair point; there is no warranty card and invoice does not give a warranty repair ...... more frustrating is that after a security official Apple repair price is absolutely astronomical! SIM card prices nearly hundred dollars, to replace the screen from 788 yuan to 1,100 yuan, the basic cell of 588 yuan, the replacement of the host basically more than 2,000 yuan ...... This price for Apple users is unbearable. And Apple in the number of outlets and the distribution of several small cities, the number of certified authorized service point is not able to meet the huge demand for servicing. Under the multiple reasons, "black service" nature abound. But limited to repair different levels, it is difficult to bring high-quality service to users. Buy expensive, expensive to repair, after-sales is not convenient, so Apple also allows us to continue to love it? Besides, now Apple quality control has become play Hair Games increasingly less then the probability of problems growing equipment, really tired, not feeling the love.

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